Nephron’s facility provides free aids and services to people with disabilities to enable effective communication, such as:
Additionally, Nephron provides free language services to most people whose primary language is not English, such as:
If you are a current patient who needs language access services as described above or who believes that Nephron has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, please notify our office in accordance with the notice posted in our facility. We will work to accommodate you. If you are not a patient and have questions about the availability of language access services, please contact Nephron at 773-293-2100.
If you feel that our office did not resolve your complaint, you can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1–800–868–1019, 800–537–7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.